368 Charles St, North Perth WA 600608 9342 6514
Last updated: May 2025
Westcoast Autohaus ("we", "us", "our") is committed to protecting your privacy in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose and manage your personal information when you visit our website westcoastautohaus.com.au or interact with us in connection with our services.
We may collect the following types of personal information: • Contact details: name, email address, phone number and postal address • Vehicle information: make, model, year, mileage, registration and condition details you provide when using our Sell My Car or Service Booking forms • Financial information: details you provide when enquiring about vehicle finance (we do not store full financial records) • Communications: any messages, enquiries or correspondence you send us • Technical data: IP address, browser type, pages visited and time spent on our website (collected automatically via analytics tools)
We collect personal information directly from you when you: • Submit an enquiry, service booking or sell-my-car form on our website • Contact us by phone, email or in person at our dealership • Purchase or enquire about a vehicle or service We may also collect information automatically when you browse our website through cookies and similar technologies.
We collect and use your personal information to: • Respond to your enquiries and provide the services you have requested • Process vehicle appraisals and purchase offers • Arrange service bookings and follow up on vehicle repairs • Assist with finance applications and connect you with appropriate lenders • Send you relevant information about our products and services (where you have consented) • Improve our website and customer experience • Comply with our legal and regulatory obligations
We may disclose your personal information to: • Finance providers and lenders if you enquire about vehicle finance • Warranty providers if you request a warranty • Our staff and service technicians to fulfil your service booking • Third-party service providers who assist us in operating our business (including email delivery services), who are bound by confidentiality obligations • Regulatory bodies or law enforcement agencies where required by law We do not sell your personal information to third parties.
Our website may use cookies and similar tracking technologies to improve your browsing experience and analyse website traffic. You can control cookie settings through your browser. Disabling cookies may affect some website functionality. We may use analytics tools (such as Google Analytics) to understand how visitors use our website. This data is aggregated and does not personally identify you.
We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access, modification or disclosure. Our website uses HTTPS encryption. However, no data transmission over the internet is completely secure, and we cannot guarantee absolute security.
You have the right to access the personal information we hold about you and to request corrections if it is inaccurate, incomplete or out of date. To make a request, contact us using the details below. We will respond within a reasonable timeframe.
If you believe we have breached the Australian Privacy Principles, please contact us in the first instance. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
We may update this Privacy Policy from time to time. The current version will always be available on this page. We encourage you to review it periodically.
For any privacy-related enquiries, please contact us at: Westcoast Autohaus 368 Charles St, North Perth WA 6006 Phone: 08 9342 6514 Email: Kristian@westcoastautohaus.com.au